Dhaka Game FAQ — all your questions answered, right here

No. Under dhaka game's policy, each person may hold only one account. If multiple accounts are detected from the same device or IP address, all accounts may be suspended and balances forfeited. If you have an issue with an existing account, please contact support.

on the Login page Click the "Forgot Password?" option and enter your registered email. A reset link will be sent within a few minutes. If you don't see it, check your spam folder. If the issue persists, contact our support team.

KYC is not required to play games, but identity verification is mandatory for withdrawals. Typically, a clear photo of your National ID (NID) or passport is needed. The verification process is usually completed within 24–48 hours.

The minimum deposit at dhaka game is BDT 500. You can deposit via mobile banking or bank transfer. Deposits are generally credited to your account instantly. Large deposits may occasionally require manual verification.

Withdrawals from KYC-verified accounts are typically processed within 24 hours. Bank transfers may take a little longer — up to 3 business days. Mobile banking withdrawals are generally faster. Before submitting a withdrawal request, make sure all bonus wagering requirements have been met.

After making a deposit, please wait 15–30 minutes, as network delays can sometimes cause a hold-up. If funds still haven't arrived, contact our support team with your transaction number and a screenshot. dhaka game typically resolves issues like this within 2–4 hours.

The minimum withdrawal at dhaka game is BDT 500. Maximum limits vary depending on the payment method and your account tier. VIP members enjoy higher withdrawal limits and faster processing.

After your first deposit as a new dhaka game member, your welcome bonus will be credited to your account automatically — no bonus code required. To withdraw bonus funds, you will need to meet the applicable wagering requirements — for details, on the Promotions page provided.

A wagering requirement refers to the number of times you must place bets on your bonus amount before you can withdraw it. For example, if a 20x wagering requirement applies and you receive a BDT 1,000 bonus, you must place a total of BDT 20,000 in bets before withdrawing. The requirements are clearly stated on each offer's page.

Most bonuses can be used on slots and Live Casino games. Some bonuses are restricted to specific games or sections. Sports Betting bonuses are issued separately. The eligible games for each bonus are clearly stated in its terms and conditions.

dhaka game offers 1,000+ games. The main categories are: Live Casino (roulette, blackjack, baccarat, Dragon Tiger), Slots (classic slots, video slots, jackpots), Betting (cricket, football, tennis, Virtual Sports) and Instant Games. Games from internationally acclaimed providers including Pragmatic Play, PG Soft, and Evolution Gaming are all available.

Yes. All games on dhaka game are audited by independent international bodies and RNG (Random Number Generator) certified. Every game outcome is entirely random — no algorithm is designed to make you win or lose at a set time. Live Casino games are played in real time with live dealers.

Yes. On dhaka game, you can play all games using Bangladesh Taka (BDT) — no currency conversion needed. Your deposits, bets, and withdrawals are all calculated in BDT.

Playing regularly at dhaka game automatically earns you VIP points. Once you accumulate enough points, you advance to the next VIP tier. Each tier comes with its own perks — a dedicated account manager, faster withdrawals, exclusive bonuses, and more. For details, VIP page See.

dhaka game VIP points validity depends on your account activity. Extended periods of inactivity may result in point or tier adjustments. Playing regularly keeps your points growing. For exact expiry details, check the VIP section or contact support.

Yes, dhaka game operates under an international gaming license, undergoes regular third-party audits, and secures all financial transactions with bank-grade 256-bit SSL encryption. Your personal information and funds are fully protected.

Self-exclusion can be activated through your account settings or by contacting support directly. You can choose from a range of durations, from 1 week to permanent. During the exclusion period you will not be able to access your account, but your balance will remain safe. For details, Responsible Gaming page available.

dhaka game maintains robust security measures, but you should also take some precautions of your own: use a strong password, enable 2FA, never share your login credentials with anyone, and avoid logging in over public Wi-Fi. If you notice any unusual activity, contact support immediately.

dhaka game's official app is available directly from our Download page Separate versions are available for both Android and iOS devices. We recommend against downloading the app from third-party sites, as this poses a security risk.

Yes, the dhaka game app gives you full access to everything on the website — games, deposits, withdrawals, bonuses, and the VIP dashboard. On top of that, the app offers fingerprint login, push notifications, and an optimized mobile interface not available on the website.