1 General Terms & Conditions – Introduction
These Terms & Conditions ("Terms") apply to the dhaka game platform (dhakagame.vu) and all related services. They constitute a legally binding agreement between dhaka game and its users.
By registering on the platform or using any of our services, you are considered to have read, understood, and agreed to these Terms & Conditions in full.
Important: These Terms & Conditions may be updated from time to time. The latest version will always be available on this page. Continued use of the platform after any changes constitutes acceptance of the revised Terms.
Dhaka game is licensed by an international gaming authority and regularly verified through independent third-party audits. All our games and services operate in full compliance with applicable international gaming laws.
2 Account Registration & Eligibility
To open an account at dhaka game, the following conditions must be met:
- You must be 18 years of age or older.
- All information provided at the time of registration must be truthful, accurate, and up to date.
- Each person may register only one account. Attempting to open a second account may result in both accounts being terminated.
- Sharing or transferring your account to another person is strictly prohibited.
- Your account must have an active email address and mobile number at all times.
As part of the identity verification (KYC) process, dhaka game may request a national ID card, passport, or other government-issued identification. Deposit limits will apply and withdrawals will be put on hold until KYC is completed.
Caution: Accounts created with false information may be terminated at any time, and the associated balance may be forfeited.
3 Deposit, Withdrawal & Payment Policy
Dhaka game supports multiple payment methods, including mobile banking and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).
- The minimum deposit amount is BDT 500.
- The minimum withdrawal amount is BDT 500.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals will be put on hold until KYC verification is completed.
- Deposits are generally instant; withdrawals are processed within 1–24 hours (faster for VIP members).
- If suspicious activity is detected on a transaction, dhaka game reserves the right to temporarily suspend it pending investigation.
Withdrawals will be returned to the same account from which the deposit was made. Withdrawals to third-party accounts are not permitted.
4 Bonus & Promotional Offers
Dhaka game regularly offers welcome bonuses, reload bonuses, cashback, and other promotional deals. Each offer comes with its own terms and conditions.
- Each bonus may only be claimed once per account, unless stated otherwise in the offer.
- To withdraw bonus funds, you must meet the applicable wagering requirements (typically 10x–30x).
- There is a set time limit to complete your wagering requirements. If the deadline passes, the bonus will be forfeited.
- If Bonus Abuse is proven, dhaka game reserves the right to void the bonus and any associated winnings from the account in question.
- VIP cashback carries no wagering requirements — it is credited directly to your balance.
Using multiple accounts to collect bonuses is strictly prohibited. If detected, all accounts and balances will be forfeited.
5 Gaming Policy & Fair Play
All games on dhaka game use internationally certified Random Number Generator (RNG) technology. Every game outcome is completely unbiased and random.
- The RTP (Return to Player) for all games is disclosed in each game's information section.
- Live Casino games are operated via real-time video streaming.
- If a game is interrupted due to a technical issue, dhaka game will determine the outcome in accordance with its own policies.
- Using any software or automation tools to play games is prohibited.
dhaka game's gaming software is regularly audited by eTesting Labs (eCOGRA) or an equivalent internationally recognized body.
6 Prohibited Activities
The following activities are strictly prohibited on dhaka game:
- Creating or operating multiple accounts.
- Using funds obtained from illegal sources on the platform (Money Laundering).
- Engaging in hacking, phishing, or any other form of cyberattack.
- Using bots or scripts to manipulate the gaming system.
- Colluding or cooperating unfairly with other members.
- Submitting a false identity or fraudulent documents.
Serious Consequences: Involvement in any of the prohibited activities listed above will result in immediate account termination, forfeiture of all balances, and dhaka game reserves the right to pursue legal action.
7 Privacy & Personal Information
Dhaka game collects and uses your personal data. Our Privacy Policy explains in detail what information is collected, why it is needed, and how it is used.
- All information provided at registration is stored securely using encryption.
- Personal information is never sold to third parties.
- Dhaka game may be required by law to disclose information to the relevant authorities.
- Members may contact support at any time to view or delete their personal data.
To learn more, visit our Privacy Policy Please read the page.
8 Responsible Gaming
Dhaka game firmly believes that gaming is for entertainment — not a solution to problems or a source of income. We offer the following tools:
- Deposit Limits: Set your own daily, weekly, and monthly deposit limits.
- Self-Exclusion: Lock your account for a set period of time.
- Reality Check: Session time reminders for continuous play.
- Cooling-Off Period: Take a break anywhere from 24 hours to 6 weeks.
Gaming addiction is a serious issue. If you feel that gaming is negatively affecting your life or the lives of those around you, please reach out to our responsible gaming team.
For more information, visit our Responsible Gaming Please read the page.
9 Limitation of Liability
Dhaka game is not liable in the following circumstances:
- Game sessions interrupted due to internet connectivity issues.
- Issues caused by the user's own device or network.
- If the member shares their password or login credentials with a third party.
- Brief service interruptions caused by unexpected technical faults.
However, if a legitimate win is lost due to a fault on our end, dhaka game is committed to making it right. Please contact our support team in such cases.
10 Changes to Terms & Conditions and Account Termination
Dhaka game reserves the right to change, add to, or amend these Terms & Conditions at any time. Updates will be published on this page and communicated to registered email addresses.
- Members may close their account at any time.
- Please ensure all pending withdrawals are completed before closing your account.
- Dhaka game reserves the right to terminate any account found to be in violation of the Terms & Conditions.
- These Terms & Conditions are governed by international gaming law.
If you have any questions or need clarification regarding the Terms & Conditions, please contact our support team. We are available 24/7 to assist you in Bengali.